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Example Late Payment Reminder Letter 2

If you've already sent an invoice and a reminder and still haven't been paid, it's time to start playing a harder game.

Don't take it personally, this is the game that some businesses play. In an attempt to keep their cash-flow in good shape, they use your money for as long as possible. It costs less than an overdraft and they know that you won't to lose a customer.

Our view on this is simple. Don't let big business (or any business) use your money to fund their cash flow. You did the work, now get paid - and if that means losing a customer, so what?

Face it, a customer who doesn't pay, isn't a customer. It's a thief.

Are you getting angry yet? You should be - because you need a degree of anger in order to go to the next stage.

For this letter, you need the name of the person in accounts. Make this personal!

Here's the example reminder 2 letter. By this time, you should know the person's name in accounts. Make it personal:

Dear Mr/Mrs/Miss xxxxxxx,

I am disappointed to see that despite sending a reminder and a copy of our invoice number xxxx, that your account remains unpaid.

It is essential that immediate payment is made, otherwise we will have to consider placing a stop on your account which means that we will no longer be able to supply your company with (goods/services).

If there is a problem with paying invoice that we are not aware of, please contact me on (insert telephone number) so that we can resolve the matter quickly.

A further copy of the invoice is attached for your records.

Yours sincerely,

Your Name
Title



That's the end of the nicely, nicely approach. If the letter doesn't have the desired effect within a few days, maximium of seven, move to late payment reminder letter 3 - it never fails.

 

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