Example Late Payment Reminder Letter
2
If you've already sent an invoice and a reminder and still
haven't been paid, it's time to start playing a harder
game.
Don't take it personally, this is the game that some
businesses play. In an attempt to keep their cash-flow in good
shape, they use your money for as long as possible. It costs
less than an overdraft and they know that you won't to lose a
customer.
Our view on this is simple. Don't let big business (or any
business) use your money to fund their cash flow. You did the
work, now get paid - and if that means losing a customer, so
what?
Face it, a customer who doesn't pay, isn't a customer. It's
a thief.
Are you getting angry yet? You should be - because you need
a degree of anger in order to go to the next stage.
For this letter, you need the name of the person in
accounts. Make this personal!
Here's the example reminder 2 letter. By this time, you
should know the person's name in accounts. Make it
personal:
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Dear Mr/Mrs/Miss xxxxxxx,
I am disappointed to see that
despite sending a reminder and a copy of our
invoice number xxxx, that your account remains
unpaid.
It is essential that
immediate payment is made, otherwise we will
have to consider placing a stop on your account
which means that we will no longer be able to
supply your company with (goods/services).
If there is a problem
with paying invoice that we are not aware
of, please contact me on (insert telephone
number) so that we can resolve the matter
quickly.
A further copy of the invoice
is attached for your records.
Yours sincerely,
Your Name
Title
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That's the end of the nicely, nicely approach. If the letter
doesn't have the desired effect within a few days, maximium of
seven, move to late payment reminder
letter 3 - it never fails.
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