Example Business Letter

Late Payment Reminder 2

So, your customer isn't playing ball huh?

Don't take it personally, this is the game that some businesses play. In an attempt to keep their cash-flow in good shape, they use your money for as long as possible. It costs less than an overdraft and they know that you won't to lose a customer.

Our view on this is simple. Don't let big business (or any business) use your money to fund their cash flow. You did the work, now get paid - and if that means losing a customer, so what?

Face it, a customer who doesn't pay, isn't a customer. It's a thief.

Are you getting angry yet? You should be - because you need a degree of anger in order to go to the next stage.

For this letter, you need the name of the person in accounts. Make this personal!

Here's the example reminder 2 letter:

Dear Mr/Mrs/Miss xxxxxxx, I am disappointed to see that despite sending a reminder and a copy of our invoice number xxxx, that your account is now seriously overdue. It is essential that immediate payment is made, otherwise we will have to consider placing a stop on your account which means that we will no longer be able to supply your company with (goods/services). If there is a problem with paying invoice that we are not aware of, please contact me on (insert telephone number) so that we can resolve the matter quickly. Yours sincerely, Your Name Title

That's the end of the nicely, nicely approach. If the letter doesn't have the desired effect within a few days, move to reminder letter 3 - it never fails.

Hollywood Internet Ltd - Example reminder letter 2